contacting cryptostorm: per-channel coordinates, useful details, obscure warnings, rambling observations, etc.

Postby **cryptostorm_team** » Wed Aug 21, 2013 6:31 am

{direct link: cryptostorm.org/contact}

Contact Information

IRC + webchat
#cryptostorm webchat gateway

general email:
customer support: support@cryptostorm.is
general inquiries: info@cryptostorm.is

github:
github.com/cryptostorm

twitter:
main account: @cryptostorm_is
fermi's solidly-informative, well-managed account: @__Fermi__

PGP
MIT keyserver (fingerprint 4D87 F984 A222 8392 57FE 36A5 BBDB 991A E9C7 C942 | ID 0xE9C7C942)
keybase.io PGP & ID validators
onename.io namecoin-blockchain validators

voice telephone: +1.866.846.8442 DID/SIP.

ωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωωω

response targets/staffing: we staff all comms channels listed above seven days a week, although there are occasionally periods during which no staffer is available immediately via a particular channel.

Facebook: the cryptostorm darknet does not have an official Facebook presence (seriously: lol), as we reject the anti-privacy policies of Facebook's management; any pages identifying themselves as such are best considered "fan pages," & do not reflect the company's core team. We apologize if this causes some inconvenience.

bug reports & bounty programme: If you see something in our service, our website, or anywhere in our network ecososytem that's broken, we ask that you let us know! Our service has improved consistently for more than five years, and we actively encourage outside critique, review, criticism, and suggestions. Feel free to post your feedback in our forum or on twitter publicly, or if you prefer drop a note privately. We are very open in our operational approach to security policy - this is not a "security through obscurity" process, and never has been. We're more than happy to provide dontated service to folks who point out bugs, typos, gaffes, goods, slips, snags, or general screw-ups. Currently, we don't have a cash-based bug bounty program. If you find a bug and let us know, we'll send you a free access token. This goes whether you contact us privately, or go public with it - just please point us at your report so we know it's been posted!

activist assistance/donations: If you're an activist group or individual doing work in support of privacy, free speech, governmental transparency, etc. work and you're worried about your safety online, we're happy to help. Simply email us via activism@cryptostorm.is & we'll get you set up.

DMCA "takedown" requests, &c: We offer an encrypted packet routing service, and meet the statutory & regulatory definition of a "transport service" under both U.S. and E.U. frameworks. We do not provide hosting service; we do not host files. We do not run "filesharing" services. We are not an ISP, and we do not provide physical internet connectivity. As such, targeting us (or our infrastructure service providers) with so-called "takedown" requests is, simply put, dumb. We have nothing whatsoever to take down. Further, sending us nasty, legal-sounding letters (emails, actually) demanding we turn over the identity of our subscribers is a source of genuine humor for us. We retain no logs of user activity, and thus cannot see who was routing packets of "Ass Busters XXII" (or whatever) over our routing infrastructure last year. Even if we could, we would never betray our customers in that way - and we never have. We feel quite strongly about that. If you (or your automated bot) nevertheless decide to email us with your fatuous "demand" notices under inapplicable statutory authority, do not be surprised when we post it - and our snarky reply - publicly, and use it as part of our market outreach work in the future. Marking it "confidential" in the footer is legally specious, by the way. We're fortunate to have the assistance of excellent counsel, both in the U.S. and Europe, to assist with such matters, if need be. If you are LEO, we respectfully ask that you carefully review our Terms of Service & Privacy Policy, respectively, prior to contacting us via channels outlined above. Thank you.

krDf6ydX · Postby **krDf6ydX** » Mon Oct 14, 2013 8:15 pm

I think its fantastic that you are accepting BitCoin for payment of service. Do you by any chance have a BitMessage address that we can use to communicate with you?

Postby **cryptostorm_team** » Tue Oct 15, 2013 1:11 pm

krDf6ydX wrote:I think its fantastic that you are accepting BitCoin for payment of service. Do you by any chance have a BitMessage address that we can use to communicate with you?

A public-facing bitmessage address suitable for routine correspondence with the cryptostorm team is...

Code: Select all

BM-NBDUJR1aeMD95XrPYuBNbbMMsHq9qjpu

Cheers!

Postby **cryptostorm_admin** » Thu Jan 22, 2015 6:57 pm

Currently-propagated, non-revoked PGP public key used by support@cryptostorm.is for general communications:

fingerprint: 4D87 F984 A222 8392 57FE 36A5 BBDB 991A E9C7 C942
cryptographic primitive: RSA, 4096 bits
version info: GNUpG v.1
key ID: 0xE9C7C942

full public key publication - alternative independent validators:

keybase.io/cryptostorm

onename.io/cryptostorm

pgp.mit.edu

Code: Select all

contacting cryptostorm: per-channel coordinates, useful details, obscure warnings, rambling observations, etc.

contacting cryptostorm: per-channel coordinates, useful details, obscure warnings, rambling observations, etc.

contacting cryptostorm via BitMessage

bitmessage address for cryptostorm_team

PGP key ID 0xE9C7C942 ~ support@cryptostorm.is

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