contacting cryptostorm: per-channel coordinates, useful details, obscure warnings, rambling observations, etc.
IRC + webchat
#cryptostorm webchat gateway
customer support: firstname.lastname@example.org
general inquiries: email@example.com
main account: @cryptostorm_is
fermi's solidly-informative, well-managed account: @__Fermi__
MIT keyserver (fingerprint 4D87 F984 A222 8392 57FE 36A5 BBDB 991A E9C7 C942 | ID 0xE9C7C942)
keybase.io PGP & ID validators
onename.io namecoin-blockchain validators
voice telephone: +1.866.846.8442 DID/SIP.
response targets/staffing: we staff all comms channels listed above seven days a week, although there are occasionally periods during which no staffer is available immediately via a particular channel.
Facebook: the cryptostorm darknet does not have an official Facebook presence (seriously: lol), as we reject the anti-privacy policies of Facebook's management; any pages identifying themselves as such are best considered "fan pages," & do not reflect the company's core team. We apologize if this causes some inconvenience.
bug reports & bounty programme: If you see something in our service, our website, or anywhere in our network ecososytem that's broken, we ask that you let us know! Our service has improved consistently for more than five years, and we actively encourage outside critique, review, criticism, and suggestions. Feel free to post your feedback in our forum or on twitter publicly, or if you prefer drop a note privately. We are very open in our operational approach to security policy - this is not a "security through obscurity" process, and never has been. We're more than happy to provide dontated service to folks who point out bugs, typos, gaffes, goods, slips, snags, or general screw-ups. Currently, we don't have a cash-based bug bounty program. If you find a bug and let us know, we'll send you a free access token. This goes whether you contact us privately, or go public with it - just please point us at your report so we know it's been posted!
activist assistance/donations: If you're an activist group or individual doing work in support of privacy, free speech, governmental transparency, etc. work and you're worried about your safety online, we're happy to help. Simply email us via firstname.lastname@example.org & we'll get you set up.