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OpenVPN says I have incorrect credentials after a month even though I paid for another month

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Topic Author
spidget
Posts: 2
Joined: Wed Sep 26, 2018 10:33 pm

OpenVPN says I have incorrect credentials after a month even though I paid for another month

Post by spidget » Tue Oct 30, 2018 8:12 pm

Whenever I try logging into any VPN available, it says I have incorrect credentials. I just recently paid with PayPal for a monthly transaction and I think that may be the culprit, but I don't know if it changed my token or not, so I'm asking for help here or if anyone else has experienced this...

User avatar

Fermi
Site Admin
Posts: 202
Joined: Tue Jun 17, 2014 11:42 am

Re: OpenVPN says I have incorrect credentials after a month even though I paid for another month

Post by Fermi » Tue Oct 30, 2018 8:27 pm

With recurring monthly billing, you receive a new key (token) each month.
Be sure to check your spam folder, the email sometimes ends up there.
You can check the validity of your token @ cryptostorm.nu

/Fermi


Topic Author
spidget
Posts: 2
Joined: Wed Sep 26, 2018 10:33 pm

Re: OpenVPN says I have incorrect credentials after a month even though I paid for another month

Post by spidget » Wed Oct 31, 2018 6:50 am

Fermi wrote:With recurring monthly billing, you receive a new key (token) each month.
Be sure to check your spam folder, the email sometimes ends up there.
You can check the validity of your token @ cryptostorm.nu

/Fermi
Thanks for telling me, I have a different PayPal email than what I normally use for emails, checked there and found my new token.

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