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VPN problem and unidentified network message

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Topic Author
fantasma
Posts: 5
Joined: Wed May 25, 2016 7:59 am

VPN problem and unidentified network message

Postby fantasma » Wed May 25, 2016 11:49 pm

Hi sorry for my bad english, I would like to ask for your help, I pay for 1 week of service, but when I connect to the VPN, I have this problem
Image

and in the Network and Sharing Center:
Image

I still can navigate, without problem, but if I want to see hulu or netflix I get the message that I'm using an annonymous proxy tool, and when I check sites like ipleak or doileak:
Image

I saw my ISP DNS provider info

I have this in the device manager
Image

It's there any anyway to fix this please, I don't know if maybe it's a problem of my ISP modem (Huawei G531 V1); I have windows 7 and I'm using the Cryptostorm Client V2.2

Thanks in advance


Topic Author
fantasma
Posts: 5
Joined: Wed May 25, 2016 7:59 am

Re: VPN problem and unidentified network message

Postby fantasma » Thu May 26, 2016 7:08 am

I forget to add this img of the ipleak, the black part is my dns provider
Image

Hope someone can help me

User avatar

marzametal
Posts: 517
Joined: Mon Aug 05, 2013 11:39 am

Re: VPN problem and unidentified network message

Postby marzametal » Thu May 26, 2016 8:35 am

The black part is your DNS provider? Wouldn't that mean you are leaking DNS, since CS provides their own DNS addresses?

By the way, Netflix, and maybe Hulu... filter out proxy and VPN connections. They now forbid it.


Topic Author
fantasma
Posts: 5
Joined: Wed May 25, 2016 7:59 am

Re: VPN problem and unidentified network message

Postby fantasma » Thu May 26, 2016 6:02 pm

marzametal wrote:The black part is your DNS provider? Wouldn't that mean you are leaking DNS, since CS provides their own DNS addresses?

By the way, Netflix, and maybe Hulu... filter out proxy and VPN connections. They now forbid it.


Yeah the black part is my DNS provider, and you are correct looks like I have leaking DNS, but even if I don't use the VPN for Netflix or Hulu, I don't think when I connect to the VPN, I should see this:

Image
Image

I think that is the reason why I have this DNS leak problem, it's there a solution, maybe in the modem that the company give me or something else, please Help

User avatar

marzametal
Posts: 517
Joined: Mon Aug 05, 2013 11:39 am

Re: VPN problem and unidentified network message

Postby marzametal » Fri May 27, 2016 12:11 pm

Mine looks like that as well!


Topic Author
fantasma
Posts: 5
Joined: Wed May 25, 2016 7:59 am

Re: VPN problem and unidentified network message

Postby fantasma » Sat May 28, 2016 10:17 am

but if you test the vpn with sites like ipleak.net or doileak.com, did you have the same DNS leak problem, like I have???

User avatar

marzametal
Posts: 517
Joined: Mon Aug 05, 2013 11:39 am

Re: VPN problem and unidentified network message

Postby marzametal » Sun May 29, 2016 11:54 am

No I don't. I think you can take two approaches with this... 1) is a manual approach, and 2) is via v2 widget

1) Try including some CS DNS addresses in the TCPIPv4 DNS Section of your Nerwork Interface Card (Control Panel/Network and Internet/Network Connections)... not the TAP one. If this is set to "Obtain DNS Server addresses automatically", it will pick up your ISP DNS addresses, which I think it is doing since you blacked them out. If you enter values such as these two 162.221.207.228 and 185.60.147.77, then they will replace your ISP ones, so nothing will need to be blacked out in your images. I went a bit further and also populated the DNS address boxes in my router config.

2) Tick the DNS Leak Protection box in the widget. I think this will add a CS DNS server address into your TCPIPv4 DNS box. Then, when you disconnect, it will return the values back to normal. I am not sure what happens if you shut down your PC before disconnecting the widget.

Hope this helps.


Topic Author
fantasma
Posts: 5
Joined: Wed May 25, 2016 7:59 am

Re: VPN problem and unidentified network message

Postby fantasma » Fri Jun 03, 2016 9:28 am

It's working the 1rst one, the manual approach, now I don't see my DNS in the sites ipleak.net or doileak.com

Thanks so much for your help, but can you help me with the other thing you mentioned the

" I went a bit further and also populated the DNS address boxes in my router config."

Can you tell me how I can do that, please?


Khariz
Posts: 163
Joined: Sun Jan 17, 2016 7:48 am

Re: VPN problem and unidentified network message

Postby Khariz » Fri Jun 03, 2016 11:14 pm

Log into your cable modem or DSL router, find the DNS settings and plug those DNS servers there. We can't help any more without knowing the specific hardware you have.


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