Ξ welcome to cryptostorm's member forums ~ you don't have to be a cryptostorm member to post here Ξ
∞ take a peek at our legendary cryptostorm_is twitter feed if you're into that kind of thing ∞
Ξ we're rolling out voodoo network security across cryptostorm - big things happening, indeed! Ξ
Ξ any OpenVPN configs found on the forum are likely outdated. For the latest, visit GitHub Ξ

Search found 151 matches

by cryptostorm_support
Sun Nov 27, 2016 12:10 am
Forum: member support & tech assistance
Topic: Serious Drops and packet loss South node
Replies: 110
Views: 32962

Re: Serious Drops and packet loss South node

@Parityboy Thanks for your help/input in this. if we can find out what is causing: [server] Inactivity timeout (--ping-restart), restarting all subsequent actions causing the trouble will not have to take place. Adding persist-remote-ip would also help in preventing: RESOLVE: Cannot resolve host add...
by cryptostorm_support
Sat Nov 26, 2016 11:49 pm
Forum: member support & tech assistance
Topic: Visiting a cryptostorm.org thread triggers a login dialog box for a shady external domain
Replies: 5
Views: 2402

Re: Visiting a cryptostorm.org thread triggers a login dialog box for a shady external domain

This is caused by the avatar used by member:b3lt3r5

"http://www.reidacocadapreta.com.br/wp-content/uploads/2011/06/eyjafjallajokull-volcano-lightning-iceland_26742_990x742-150x150.jpg"


We will remove that avatar.

/fermi
by cryptostorm_support
Wed May 11, 2016 11:20 am
Forum: member support & tech assistance
Topic: Same old problem - no answers to emails
Replies: 1
Views: 2529

Re: Same old problem - no answers to emails

Taz,

Apologies for that!
I'll walk though the mailbox today, to see if we might have missed something.

Could you please send us a gentle reminder?

Regards,

Cryptostorm support
by cryptostorm_support
Thu Mar 17, 2016 12:20 am
Forum: member support & tech assistance
Topic: ISP throttling VPN or other issue?
Replies: 8
Views: 7231

Re: ISP throttling VPN or other issue?

Tealc, I followed your comments on IRC. Apparently your situation is: - connected using widget: DNS OK - connected using OpenVPN, block-outside-dns activated: DNS not OK I've upgraded my OpenVPN on W7 and used the block-outside-dns directive: DNS is working. I don't know if you are using dnscrypt in...
by cryptostorm_support
Fri Mar 11, 2016 3:53 am
Forum: independent cryptostorm token resellers, & tokens 101
Topic: [Unofficial] CryptoStorm Token Resellers Wall
Replies: 4
Views: 14909

Re: [Unofficial] CryptoStorm Token Resellers Wall

Important note: We have seen several transactions related to people selling one or more aleph or other tokens. In the majority of the cases this is legit. But recently we've seen some transactions in which tokens are offered at prices that are sub par. We are not going to expose our forensics we did...
by cryptostorm_support
Mon Feb 22, 2016 12:32 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Can't connect to your favorite node? look here
Replies: 15
Views: 15778

Re: Can't connect to your favorite node? look here

Current status: Chisinau (Moldova) is up and running again. The following nodes are unavailable: linux-balancer.cstorm.pw: London (UK) Canada Frankfurt (Germany) windows-balancer.cstorm.pw London (UK) We have some servers that are unavailable at the moment due to different reasons: abuse and DCMA. D...
by cryptostorm_support
Wed Aug 05, 2015 1:00 am
Forum: member support & tech assistance
Topic: SCAM!
Replies: 5
Views: 6595

Re: SCAM!

The issue with the OP was that their return address was quite long and bitmessage was truncating the address we were to sent to. Tokenbot was sending tokens to these truncated addresses successfully, but they were obviously incorrect. Further, in the alternative channels mentioned above, we requeste...
by cryptostorm_support
Sat May 02, 2015 7:40 pm
Forum: member support & tech assistance
Topic: Paypal purchase. No email + confusion.
Replies: 10
Views: 8824

Re: Paypal purchase. No email + confusion.

Bah! Sorry I missed this, but the token delivery has been resolved via email channels.
by cryptostorm_support
Sat May 02, 2015 7:36 pm
Forum: member support & tech assistance
Topic: Can't resolve global random
Replies: 2
Views: 3326

Re: Can't resolve global random

Not sure if it was you whose email I replied to, but I'll paste what was said here in case others might be seeing the same thing: I passed your issue on to our client developers, and they're requesting a bit more information. "Cannot resolve Global Random" means that your computer can't re...
by cryptostorm_support
Sat May 02, 2015 7:31 pm
Forum: guides, HOWTOs & tutorials
Topic: Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred
Replies: 54
Views: 55398

Re: Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred

The best way would be to install any or all of the configurations posted above, and then simply connect to the node you want.
by cryptostorm_support
Mon Apr 20, 2015 9:37 pm
Forum: guides, HOWTOs & tutorials
Topic: HOWTO: iOS Connection Guide
Replies: 43
Views: 33942

Re: HOWTO: iOS Connection Guide

I've uploaded current configuration files to the OP and removed the old config text found there that was causing some issues. Feedback, and confirmation that these new files are working for everyone would be much appreciated :)
by cryptostorm_support
Mon Apr 20, 2015 1:44 am
Forum: member support & tech assistance
Topic: Sorry if this is really stupid: where is my token meant to be???
Replies: 3
Views: 3917

Re: Sorry if this is really stupid: where is my token meant to be???

First have a look through your spam folder as we've seen our token delivery emails getting shoved there a good bit lately. If you're not seeing it there, send us an email to support@cryptostorm.is and specify the email address on your receipt if it's different from the one you'll be sending from
by cryptostorm_support
Sat Apr 18, 2015 12:47 am
Forum: member support & tech assistance
Topic: Frankfurt node times out [resolved]
Replies: 6
Views: 4363

Re: Frankfurt node times out [resolved]

^ no worries. I got it for ya :)
by cryptostorm_support
Wed Apr 08, 2015 11:54 pm
Forum: member support & tech assistance
Topic: Connections get slow, sometimes cut out and somtimes i cant even connect in the beggining
Replies: 3
Views: 3020

Re: Connections get slow, sometimes cut out and somtimes i cant even connect in the beggining

Is this still an issue for you guys? Is this behavior isolated to a particular node, or does it appear to be more widespread?
by cryptostorm_support
Wed Apr 08, 2015 11:52 pm
Forum: member support & tech assistance
Topic: "Stale" Sessions
Replies: 4
Views: 4006

Re: "Stale" Sessions

I haven't heard of this issue from anyone else, but I'll push it forward to the rest of the team. How recently has this started occurring?
by cryptostorm_support
Sat Apr 04, 2015 10:59 am
Forum: guides, HOWTOs & tutorials
Topic: HOWTO: Mac/OSX connects via Viscosity
Replies: 5
Views: 15678

HOWTO: Mac/OSX connects via Viscosity

Like some of our other tutorials, we've begun trying to update some of our older guides to make them as simple and visual as we can. Not everyone is a techno-wizard - nor should that be expected - so we can't take for granted glossing over of (potentially important) details and leaving whole swaths ...
by cryptostorm_support
Fri Mar 27, 2015 10:31 am
Forum: guides, HOWTOs & tutorials
Topic: Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred
Replies: 54
Views: 55398

Re: Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred

Big update to configuration files above. I was receiving complaints that the Balancer config (which was all that was posted at the time) wasn't connecting, and I verified that this was true. Taking a look, the HAF entries were grotesquely out of date so there's no wonder they didn't work anymore. An...
by cryptostorm_support
Sat Mar 14, 2015 4:34 am
Forum: member support & tech assistance
Topic: I paid but where / when / how do i obtain the token?
Replies: 3
Views: 2886

confirming token receipt

I think we've carried this over to email and it's resolved... but I wanted to post here just in case that's not the case, so that we can get things settled right away.

Thanks,

~ cryptostorm support
by cryptostorm_support
Sat Mar 14, 2015 4:32 am
Forum: member support & tech assistance
Topic: Bitcoin purchase - no email
Replies: 2
Views: 2395

token waiting for it's new home! :-)

wb - We'd had a couple of dropped email addresses today, and have been hoping to hear from folks who had been waiting - because of course we have no way to contact them, without any contact info! We did post on twitter to ask if anyone was missing the token, but not everyone sits around on twitter, ...
by cryptostorm_support
Sat Feb 28, 2015 10:30 pm
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Replies to recent interviews
Replies: 3
Views: 10525

Re: Replies to a recent interview ~ additional replies

1. Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a user of your service? If so, exactly what information do you hold and for how long? {see above} 2. Under what jurisdiction(s) does your company operate? {see above} 3. What tools are used to monitor and mitiga...
by cryptostorm_support
Sat Feb 28, 2015 9:35 pm
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Replies to recent interviews
Replies: 3
Views: 10525

Replies to recent interviews

{direct link: cryptostorm.org/interviews } From time to time, we are asked to reply to questions in the form of "interviews" submitted to our team. Here's some of our replies, which may be interesting reading in a standalone format... What VPN encryption do you offer for your users ? auth...
by cryptostorm_support
Sat Feb 07, 2015 10:12 am
Forum: member support & tech assistance
Topic: Youtube can't run smoothly
Replies: 18
Views: 10141

Re: Youtube can't run smoothly

ntldr wrote:I got some youtube video issues as well.



Does it happen when connected to any particular node?
by cryptostorm_support
Sat Feb 07, 2015 10:06 am
Forum: member support & tech assistance
Topic: Repeated updates with warnings.
Replies: 25
Views: 16099

Re: Repeated updates with warnings.

The screenshot you've attached isn't working for me at the time I'm viewing this. Just to be clear though is this warning being thrown by your antivirus, or something else?
by cryptostorm_support
Fri Feb 06, 2015 3:00 pm
Forum: member support & tech assistance
Topic: Still being charged after cancel
Replies: 1
Views: 1749

PayPal assistance

After I canceled my authorization with Paypal I was charged for another token. How do I get a refund? Hi, sorry to hear that's happened! Normally since PayPal is the company that does the purchase process, it's really unusual to see them make charges to an account after someone has already cancelle...
by cryptostorm_support
Fri Feb 06, 2015 2:23 pm
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: widget version 2.22 ('sexy narwhal') released in the wild | 4.2.2015
Replies: 56
Views: 261695

2.1.1 incremental update

Is there another widget release? I am still getting update notifications after installing 2.2 A performance-tuning incremental release - 2.2.1 is my understanding - has been approved for production release. Several staffers are having winter snowstorm adventures today, so it's possible it was promo...
by cryptostorm_support
Wed Feb 04, 2015 6:10 pm
Forum: guides, HOWTOs & tutorials
Topic: [Discussion thread] HOW TO: connect when using Windows
Replies: 7
Views: 11397

Re: [Discussion thread] HOW TO: connect when using Windows

It's difficult to tell for sure with that small log segment, but I'm guessing that you've run into the "Zombie TAP driver" issue we sometimes see upon first install in an OS. The easiest fix is usually to run the dedicated TAP driver installer from here but we've just released v2.2 of our ...
by cryptostorm_support
Sun Feb 01, 2015 9:53 pm
Forum: general chat, suggestions, industry news
Topic: Cryptostorm and The Great Firewall of China
Replies: 1
Views: 5282

Cryptostorm and The Great Firewall of China

We've seen a marked upswing in the number of requests sent to us for effective GFoC circumvention, especially from those tired of the impotent promises and technological buzzwords offered by some other providers. It is something we've been working on and something we absolutely want to have released...
by cryptostorm_support
Mon Jan 26, 2015 12:23 am
Forum: member support & tech assistance
Topic: Been unable to connect for a week or so. (Screenshot)
Replies: 2
Views: 2217

Re: Been unable to connect for a week or so. (Screenshot)

^ What Fermi said.

Also make sure you periodically click the update button next to the server list dropdown menu as well, just to make sure you have the latest server config info
by cryptostorm_support
Mon Jan 12, 2015 10:08 am
Forum: #cleanVPN ∴ encouraging transparency & clean code in network privacy service
Topic: bestvpn + buffered.com... hmmm?
Replies: 3
Views: 13058

Re: Tried a "recommended" VPN service. Somethings not right

I've alerted the team to your concerns expressed here and they will have a look shortly. Unfortunately we've a bit of a backlog of weirdness, and dubious claims from other services to investigate so it may take some time.
by cryptostorm_support
Sat Jan 10, 2015 7:26 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: How to connect with IPad Ios8.1
Replies: 3
Views: 9709

Re: How to connect with IPad Ios8.1

A proper iOS connection guide is something we have on our to-do list, but there's a bit of a dearth of iOS devices amongst the team at the moment :oops: In the meantime, your best bet to get started is to refer to severide's iOS tutorial for cryptofree which works great as-is if you want to connect ...
by cryptostorm_support
Wed Jan 07, 2015 8:45 pm
Forum: general chat, suggestions, industry news
Topic: [DesuStrike's Thread Collection]
Replies: 4
Views: 7198

Re: [DesuStrike's Thread Collection]

One of the things we've been discussing lately is the need to update many of the tutorials with a "clean slate" as a lot of them have a lot of comments discussing issues from back in the early days of the VPN that may no longer be relevant, and we've had comments telling us that level of t...
by cryptostorm_support
Tue Jan 06, 2015 11:07 pm
Forum: DeepDNS.net - cryptostorm's no-compromise DNS resolver framework
Topic: beta testing of new, in-house DNS resolvers | DNSchain
Replies: 33
Views: 28912

Re: beta testing of new, in-house DNS resolvers | DNSchain

I run dd-wrt as well. I just bought a aleph token- would greatly apreciate any attention admin here could give to the dd-wrt setup thread, it's a bit of an outdated mess. To be perfectly honest, more than a couple tutorials suffer from the same affliction and we're working to fix that. We've alread...
by cryptostorm_support
Sun Jan 04, 2015 9:46 pm
Forum: member support & tech assistance
Topic: When is a "Warning" a big deal?
Replies: 3
Views: 3199

Re: When is a "Warning" a big deal?

Very well said, Fermi
by cryptostorm_support
Fri Jan 02, 2015 7:50 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Portuguese cluster - teething pains [RESOLVED]
Replies: 49
Views: 47480

Re: Portuguese cluster - teething pains [status update]

Just received word from our gaggle of supergeeks that the authentication issue with tagus should be fixed, so give it a go and let us know if you continue to have problems or if anything different pops up :)
by cryptostorm_support
Fri Jan 02, 2015 4:35 am
Forum: member support & tech assistance
Topic: Qestions Qestions Qestions
Replies: 15
Views: 9803

Re: Qestions Qestions Qestions

For number 1, we do not keep ANY logs dealing with the VPN service, and it's been a substantial effort to make sure this is actually so, and it extends beyond the logs that would be generated by OpenVPN. Making sure you've disabled all log generation is difficult but absolutely vital, and any servic...
by cryptostorm_support
Sat Dec 27, 2014 3:51 pm
Forum: general chat, suggestions, industry news
Topic: 1.4 config files: bugtracking, feedback, discussion, questions, etc.
Replies: 25
Views: 20469

Re: 1.4 config files (draft versions posted here)

On the uscenteral node the address linux-uscentral.cryptostorm.nu routes to wrong address. I've just checked the resolution from several machines in the network, and it appears to resolve to the intended instance ( linux-mishigami1 | 167.88.9.27 )l; are you seeing the same results, or is that insta...
by cryptostorm_support
Thu Dec 25, 2014 1:43 pm
Forum: member support & tech assistance
Topic: LinuxMint connection Certificate issues
Replies: 9
Views: 4188

Re: LinuxMint connection Certificate issues

Could you copy/paste into a reply the exact certificate materials that are included in the configuration file you are using to connect? I strongly suspect that there's a problem relating to the pre- versus post-heartbleed certificate matching that's going on here. For details and likely a quick solu...
by cryptostorm_support
Tue Dec 23, 2014 7:29 pm
Forum: independent cryptostorm token resellers, & tokens 101
Topic: 12 Month Token by BTC via BM
Replies: 4
Views: 9308

Re: 12 Month Token by BTC via BM

Greetings.

If you like, you can contact us through the BM address in my signature and work out payment that way, or if you would rather go through one of our resellers that's totally cool too.
by cryptostorm_support
Mon Dec 22, 2014 9:24 pm
Forum: independent cryptostorm token resellers, & tokens 101
Topic: I'm Back!!! @Moolah accepting Doge/Litecoin/Bitcoin
Replies: 6
Views: 11561

Re: I'm Back!!! @Moolah accepting Doge/Litecoin/Bitcoin

^ yep. We get spambots that post others' comments occasionally. *prepares orbital spambot nuke*
by cryptostorm_support
Tue Dec 16, 2014 8:57 pm
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Icelandic power outage: 15 Dec 2014
Replies: 4
Views: 7743

Re: Icelandic power outage: 15 Dec 2014

That's a pretty good suggestion, parityboy. I'll definitely be bringing that up during our next staff dorkfest... I mean, "meeting" :P
by cryptostorm_support
Mon Dec 15, 2014 6:34 pm
Forum: member support & tech assistance
Topic: Certificate issue on tunnelblick.cryptostorm.org
Replies: 4
Views: 3769

Re: Certificate issue on tunnelblick.cryptostorm.org

I just did a couple tests myself and can't seem to replicate the issue. I'll pass your tip on to our techs so they can have a look as well. Thanks :)
by cryptostorm_support
Mon Dec 08, 2014 9:05 pm
Forum: guides, HOWTOs & tutorials
Topic: Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred
Replies: 54
Views: 55398

Re: HOWTO: Android

When we did some testing with OpenVPN for Android, it did not support remote random, so as a stopgap we had the following in the config files # If anyone blocks a DNS, uncomment another remote raw-balancer-dynamic.cryptostorm.net 443 udp #remote raw-balancer-dynamic.cryptostorm.org 443 udp #remote r...
by cryptostorm_support
Mon Dec 08, 2014 3:54 am
Forum: guides, HOWTOs & tutorials
Topic: Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred
Replies: 54
Views: 55398

Android HOWTO, alternative version - see cryptostorm.org/android for consensus preferred

EDIT: The hostnames referred to in some posts below such as "raw-balancer-dynamic" are now obsolete. The current syntax is "linux-balancer". As is happening with other threads, we’re in the process of cleaning up old tutorials in the attempt to make getting connected as easy and...
by cryptostorm_support
Mon Dec 08, 2014 1:59 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Status of Official Widget (for Mac)
Replies: 5
Views: 8218

Re: Status of Official Widget (for Mac)

It's been put on the back-burner for a little while since other projects got shoved to the forefront, and development will be resumed once they have been taken care of. While that goes on, we've completely redone our connection tutorial for tunnelblick to make it as easy as possible to get a working...
by cryptostorm_support
Sat Dec 06, 2014 1:46 am
Forum: member support & tech assistance
Topic: Can't register on board
Replies: 5
Views: 3370

Re: Can't register on board

That's very strange. I'll have the admin get your account taken care of shortly

EDIT: Your account has been reactivated, and you have a userpage again :)

Hopefully all is good again, but if you experience any email verification shenanigans, just let us know and we'll take care of it
by cryptostorm_support
Thu Dec 04, 2014 2:57 pm
Forum: cryptostorm reborn: voodoo networking, stormtokens, PostVPN exotic netsecurity
Topic: torstorm.org: how to use it, discussion, etc.
Replies: 20
Views: 26636

torstorm.org: how to use it, discussion, etc.

Please do read the how torstorm works post first, before deciding to use torstorm. It has alot of important reminders about torstorm's status as a beta/in-public-testing service, and you need to know that before you decide you want to use it at all, and doubly so for security-intensive applications....
by cryptostorm_support
Wed Dec 03, 2014 11:29 pm
Forum: guides, HOWTOs & tutorials
Topic: HOWTO: Mac/OSX connects via Tunnelblick
Replies: 19
Views: 27423

Re: HOWTO: Mac/OSX connects via Tunnelblick

Ah, no worries and it's not a bother at all. These mistranslations happen, and if they caused any issues for one person, chances are good that they'll do the same for another. It's always good to get these things figured out :)
by cryptostorm_support
Wed Dec 03, 2014 6:54 pm
Forum: guides, HOWTOs & tutorials
Topic: HOWTO: Mac/OSX connects via Tunnelblick
Replies: 19
Views: 27423

Re: HOWTO: Mac/OSX connects via Tunnelblick

Thanks for letting us know about this. This tutorial was created and tested using Mavericks (but virtually the same method worked with Snow Leopard), so I'm wondering if there might be some slight differences between each OS, because looking right now I don't even have the "DNS" option in ...
by cryptostorm_support
Sun Nov 30, 2014 10:58 am
Forum: guides, HOWTOs & tutorials
Topic: HOWTO: Mac/OSX connects via Tunnelblick
Replies: 19
Views: 27423

HOWTO: Mac/OSX connects via Tunnelblick

UPDATE: Any OpenVPN config files found on the forum are likely to be outdated. To find the most current ones, go to https://github.com/cryptostorm/cryptostorm_client_configuration_files {direct link: tunnelblick.cryptostorm.org } A lot has happened and Cryptostorm has come a long way since the old ...
by cryptostorm_support
Fri Nov 28, 2014 11:49 am
Forum: member support & tech assistance
Topic: DNS Leak Test
Replies: 1
Views: 1752

Re: DNS Leak Test

Hi, pc - There is a separate thread that is digging into this question, which you can read here if you are interested. From what I have heard (and I think this is getting posted to that thread shortly), the "no results" indefinite load issue on that specific site is related to the absence ...
by cryptostorm_support
Thu Nov 27, 2014 5:40 am
Forum: general chat, suggestions, industry news
Topic: mullvad.net
Replies: 18
Views: 23088

Re: mullvad.net

shitstorm-flyer.jpg
by cryptostorm_support
Tue Nov 11, 2014 11:40 pm
Forum: cryptofree: no-cost cryptostorm network access
Topic: cryptofree howto Linux | cryptofree.me/cflinux
Replies: 0
Views: 12777

cryptofree howto Linux | cryptofree.me/cflinux

note : folks using Tunnelblick for the Mac/OSX will want to ensure they don't include the --log directives that are found in these default/Linux configuration files; we've a separate dedicated thread offering excellent information on connecting to cryptostorm with Tunnelblick , and all the data in ...
by cryptostorm_support
Mon Nov 10, 2014 6:08 am
Forum: cryptofree: no-cost cryptostorm network access
Topic: cryptofree conf's - alpha 1.4 for linux
Replies: 20
Views: 26854

Re: cryptofree conf's - alpha 1.4 for linux

After some discussion, we're going to leave the caps as they are and see how it goes. Further changes to proposed speed caps will likely be announced here.
by cryptostorm_support
Mon Nov 10, 2014 12:37 am
Forum: cryptofree: no-cost cryptostorm network access
Topic: cryptofree conf's - alpha 1.4 for linux
Replies: 20
Views: 26854

Re: cryptofree conf's - alpha 1.4 for linux

Definitely something funny going on there. I ran the same test you did and got similar results to those that you saw, but when I monitor the throughput indicated by tunnelblick I'm only seeing uploads of ~130 KB/s Screen Shot 2014-11-09 at 2.33.22 PM.png Whereas if I run the same curl command used d...
by cryptostorm_support
Sun Nov 09, 2014 8:07 pm
Forum: cryptofree: no-cost cryptostorm network access
Topic: cryptofree conf's - alpha 1.4 for linux
Replies: 20
Views: 26854

Re: cryptofree conf's - alpha 1.4 for linux

Hello Fermi, Sorry if this is the wrong place to post this, but do you plan to add to your access plans (whether paid or free) any nodes in Asia (such as Japan, Korea, Hongkong)? An Asian node is something we've been looking at for a decent while now, and it's something we want to (and will) do. I'...
by cryptostorm_support
Sun Nov 09, 2014 8:00 pm
Forum: cryptofree: no-cost cryptostorm network access
Topic: cryptofree conf's - alpha 1.4 for linux
Replies: 20
Views: 26854

Re: cryptofree conf's - alpha 1.4 for linux

What tool are you using to test with, Lignus? Many people use speedtest.net, but they were consistently mis-reporting speeds, both upload and download during testing. While we were still fine-tuning the bandwidth caps, actual downloads were kept just above 56k levels, but speedtest.net was reporting...
by cryptostorm_support
Fri Oct 31, 2014 2:39 am
Forum: member support & tech assistance
Topic: Token
Replies: 5
Views: 3164

current widget?

It sounds like this has resolved, but a reminder to be sure to use the most current widget release ! This is always available at widget.cryptostorm.is and, so long as you approve the "check for updates" option in your own widget install, it will automatically check for new versions every t...
by cryptostorm_support
Wed Oct 29, 2014 4:51 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Optimising Windows-based cstorm sessions: community advice?
Replies: 10
Views: 12706

Q: getting best Windows widget cryptostorm performance?

I'm not exactly sure which details about me do you need to troubleshoot properly, so if I leave something out, please ask. And thanks to your customer support for being awesome! Windows 7 x64, fully updated Network card used is built in in ASUS M5A97 R2.0 Using Cryptostorm widget 40/10mbit fiber co...
by cryptostorm_support
Mon Oct 20, 2014 12:13 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Portuguese cluster - teething pains [RESOLVED]
Replies: 49
Views: 47480

Re: Portuguese cluster - teething pains [status update]

It does appear to be down again. I know there was some discussion yesterday concerning the ongoing issues with Brisa, but I'll reach out and see if I can get something official on the current situation EDIT: So the outages with Brisa we've been seeing have been hardware related, and shortly we're go...
by cryptostorm_support
Sun Oct 19, 2014 8:14 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Optimising Windows-based cstorm sessions: community advice?
Replies: 10
Views: 12706

Optimising Windows-based cstorm sessions: community advice?

One of the most common questions we get on the support team is how to get the best speed out of cryptostorm network sessions on Windows-based machines. Sometimes these questions come in when a member runs things like speedtest.net and concludes that their on-network connection is slow. Other times, ...
by cryptostorm_support
Thu Oct 16, 2014 5:23 am
Forum: member support & tech assistance
Topic: Can't connect
Replies: 13
Views: 5644

Re: Can't connect

Hi, I'm sorry this is being difficult for you. I suspect that the problem relates to the split between pre- and post-heartbleed certificates embedded in the configuration file you are using, and the instances with which you are seeking to connect. What specific config file are you using? Once we kno...
by cryptostorm_support
Mon Oct 06, 2014 7:41 am
Forum: member support & tech assistance
Topic: Trouble Connecting To Portugal
Replies: 14
Views: 8158

Re: Trouble Connecting To Portugal

Just a quick update for you guys. We're still working with oneprovider on getting this all resolved, and currently remote login is being prevented due to an ssh bug. In talking with some of our server guys, it like we're going to be wiping and reinstalling. Sorry for the delay and inconvenience, and...
by cryptostorm_support
Sun Sep 28, 2014 5:56 pm
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: cryptostorm exitnode clusters: listing+requests+roadmap
Replies: 93
Views: 74434

Re: poll: where to add new exitnode clusters?

Tested and working on my mac, my config looks like this: remote-random <connection> remote raw-brisa.cryptostorm.net 443 udp </connection> <connection> remote raw-brisa.cryptostorm.org 443 udp </connection> <connection> remote raw-brisa.cryptostorm.nu 443 udp </connection>
by cryptostorm_support
Sun Sep 28, 2014 8:34 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: cryptostorm exitnode clusters: listing+requests+roadmap
Replies: 93
Views: 74434

Re: poll: where to add new exitnode clusters?

Portugal exit node - "brisa" - should now be ready to accept connections :)
by cryptostorm_support
Wed Sep 24, 2014 6:16 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: cryptostorm exitnode clusters: listing+requests+roadmap
Replies: 93
Views: 74434

Re: poll: where to add new exitnode clusters?

Privangle: A portugal exit node should be coming online shortly, and we still desperately want an asian node as well. That'll likely be next.
by cryptostorm_support
Wed Sep 24, 2014 6:14 am
Forum: member support & tech assistance
Topic: Suddenly getting "errors" when logging on
Replies: 2
Views: 2807

Re: Suddenly getting "errors" when logging on

No worries :)

If your one machine continues to give you grief, send along a copy of the offending logs to our support email channel at support@cryptostorm.is and we can give you more direct feedback
by cryptostorm_support
Sun Sep 07, 2014 8:20 pm
Forum: member support & tech assistance
Topic: Cannot Authenticate On Frankfurt Node
Replies: 13
Views: 6349

Re: Cannot Authenticate On Frankfurt Node

Interesting ideas. I think I like #2 the best (with the slight modification that the report be sent to us to deal with) as - ideally - there should be few reports generated, and we could check to see which node is the correct one. In the event of a slight desync between nodes, the node that expires ...
by cryptostorm_support
Sun Sep 07, 2014 6:40 am
Forum: member support & tech assistance
Topic: Cannot Authenticate On Frankfurt Node
Replies: 13
Views: 6349

Re: Cannot Authenticate On Frankfurt Node

Can I get you to send along some logs again to support@cryptostorm.is? Thanks.

Also, anyone else reading this also having any issues with the frankfurt node?
by cryptostorm_support
Sat Sep 06, 2014 9:02 am
Forum: member support & tech assistance
Topic: Need help from tech support.
Replies: 7
Views: 5670

Re: Need help from tech support.

I'm not sure I understand exactly what you want to do here. If I understand you correctly, you want to add a number of exit nodes to one config file, but I'm not sure how you intend to select which you want. You could have a randomly selected exit node using something like remote-random # randomizes...
by cryptostorm_support
Sat Sep 06, 2014 8:55 am
Forum: cryptostorm in-depth: announcements, how it works, what it is
Topic: Status of Official Widget (for Mac)
Replies: 5
Views: 8218

Re: Status of Official Widget (for Mac)

The Mac Widget is definitely still coming, but I do not have any current info on an ETA. I'll poke s few devs to see how it is coming along
by cryptostorm_support
Thu Aug 14, 2014 11:17 pm
Forum: member support & tech assistance
Topic: RESOLVED? | Unstable connection in Iceland or am I doing ...
Replies: 73
Views: 47687

Re: RESOLVED? | Unstable connection in Iceland or am I doing

Anyone still having some issues with cantus? I'm having someone take a look right now, and will report back with updates if it's warranted

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